Privacy Policy

1. Who we are

SiteGrowthAI is the data controller for the personal data described in this policy. If you have questions, you can contact us at support@sitegrowth.ai.

2. What personal data we collect

• Contact details: name and email address (when you submit an audit request or contact us).
• Website information: the URL you provide for auditing, and the resulting audit data.
• Usage data: IP address, browser type, device identifiers, and pages visited (via analytics).
• Support messages: any correspondence you send to our support team.

3. How we use your data

• To provide and deliver the audit services you request.
• To process payments, invoices, and subscriptions.
• To communicate with you about your account, orders, and support requests.
• To improve our service, fix issues, and develop new features.
• For security, fraud prevention, and legal compliance.

4. Legal basis for processing

We process your data on the basis of: (a) contract performance — to provide the services you purchase; (b) legitimate interests — to improve security, prevent fraud, and run analytics; (c) consent — where you opt in to marketing communications; and (d) legal obligation — where required by tax or regulatory law.

5. Who we share your data with

• Stripe — our payment processor. Stripe processes payments and provides payment infrastructure on our behalf. You can read Stripe's privacy policy at stripe.com/privacy.
• Hosting and infrastructure providers — to operate our website and services.
• Analytics providers — to understand how our site is used.
• Professional advisers — legal and accounting professionals, when necessary.
• Authorities — where required by law or to protect our rights.

6. International transfers

Your data may be transferred to and processed in countries outside the UK and EEA (including the United States). Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to ensure your data receives an equivalent level of protection.

7. Data retention

We keep your personal data for as long as necessary to provide our services and comply with legal obligations. Audit reports are retained for 12 months, after which they may be deleted. Contact details are retained while your account is active and for up to 6 years after closure for tax and legal purposes.

8. Your rights

Under applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Restrict or object to certain types of processing.
• Receive your data in a portable format.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with your local supervisory authority.

We will respond to requests within one month. To exercise your rights, email us at support@sitegrowth.ai.

9. Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit (TLS/SSL), access controls, and regular security reviews.

10. Cookies

We use essential cookies necessary for the site to function, and analytics cookies to understand usage. You can manage your cookie preferences through your browser settings.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated effective date.